Privacy Policy

Last updated: April 9, 2026

What We Collect

When you use ClaimCheck, we collect only what is necessary to provide the service:

• Uploaded documents — medical bills, EOBs, or insurance statements you submit for scanning.
• Basic analytics — anonymized page visit data (hashed IP, user agent, timestamps) to monitor service health. We do not use tracking cookies or third-party analytics.

How We Process Your Data

Uploaded documents are sent to an AI model for analysis. The AI extracts line items, CPT codes, and charges to identify potential billing errors. Here is what happens during that process:

• Files are stored temporarily on our server only for the duration of the scan.
• Once scanning is complete, uploaded files are deleted from our server.
• Scan results (error summaries, savings estimates) are stored in our database so you can view your results page. They do not contain the original document.

Data Sharing

We do not sell, rent, or share your personal data or uploaded documents with any third party. Your documents are processed solely to provide you with billing error analysis.

The only third-party service involved is the AI provider (Anthropic) used to analyze document contents. Their data processing is governed by their own privacy policy and enterprise terms, which prohibit using customer data for model training.

HIPAA Disclaimer

ClaimCheck is not a HIPAA-covered entity. We are a consumer tool that helps you review your own medical bills. We are not a healthcare provider, health plan, or healthcare clearinghouse. While we take reasonable measures to protect your data, we do not claim HIPAA compliance.

If you are concerned about sharing sensitive health information, you may redact personal identifiers (name, date of birth, SSN, member ID) from your documents before uploading. Our error detection works primarily from line items and billing codes.

Data Retention and Deletion

• Uploaded files: Deleted immediately after scanning is complete.
• Scan results: Retained for 90 days so you can revisit your results, then automatically purged.
• Analytics data: IP addresses are hashed and cannot be reversed. Analytics logs are retained for 90 days.

To request immediate deletion of your scan results, contact us at the email below with your scan ID.

Security

All data is transmitted over HTTPS (TLS encryption). Uploaded files are stored in a temporary directory with restricted access and are not publicly accessible at any point.

Contact

For privacy questions or data deletion requests, contact us at privacy@wolfenterprises.cloud.